State Banking Authorities
The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of "Selected Federal Agencies".
We also offer the Handbook's list of State Insurance Regulators.
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100%Safe & SecureAlabama
Center for Commerce, Suite 689
401 Adams Ave.
Montgomery, AL 36130-1201
334-242-3452
Fax: 334-242-3500
Web site: www.bank.state.al.us
Alaska
Division of Banking and Securities
Department of Commerce, Community and Economic Development
P.O. Box 11807
Juneau, AK 99811-0807
907-465-2521
TDD: 907-465-5437
Fax: 907-465-2549
E-mail: dbsc@dced.state.ak.us
Web site: www.dced.state.ak.us/bsc/bsc.htm
Arizona
State Banking Department
2910 North 44th St., Suite 310
Phoenix, AZ 85018
602-255-4421
Toll free in AZ: 1-800-544-0708
Fax: 602-381-1225
Web site: www.azbanking.com
Arkansas
State Bank Department
400 Hardin Rd., Suitre 100
Little Rock, AR 72211
501-324-9019
Fax: 501-324-9028
E-mail: asbd@banking.state.ar.us
Web site: www.accessarkansas.org/bank
California
State Department of Financial Institutions
111 Pine St., Suite 1100
San Francisco, CA 94111
415-263-8555
Toll free in CA: 1-800-622-0620 (for consumer complaints against CA state-licensed banks, the "800" number reaches the Consumer Services Office, located in Sacramento, CA).
Fax: 415-989-5310
E-mail: consumer@dfi.ca.gov
Web site: www.dfi.ca.gov
Colorado
Department of Regulatory Agencies
1560 Broadway, Suite 1175
Denver, CO 80202
303-894-7575
Fax: 303-894-7570
E-mail: banking@dora.state.co.us
Web site: www.dora.state.co.us/banking/
Connecticut
Connecticut Department of Banking
260 Constitution Plaza
Hartford, CT 06103
860-240-8200
Toll free in CT: 1-800-831-7225
Fax: 860-240-8178
Web site: www.state.ct.us/dob
Delaware
555 East Lockerman St., Suite 210
Dover, DE 19901
302-739-4235
Fax: 302-739-2356
E-mail: choffecker@state.de.us
Web site: www.state.de.us/bank
District of Columbia
Department of Insurance, Securities and Banking
1400 L St., NW
Washington, DC 20005
202-727-1563
Fax: 202-727-1290
Web site: www.dbfi.dc.gov
Florida
200 East Gaines St.
Tallahassee, FL 323990300
850-413-3100
Toll free in FL: 1-800-342-2762
TDD: 850-410-9700
Fax: 850-488-2349
Web site: www.fldfs.com
Georgia
Department of Banking and Finance
2990 Brandywine Rd., Suite 200
Atlanta, GA 30341-5565
770-986-1653
Toll free in GA: (888) 986-1633
Fax: 770-986-1654
Web site: www.gadbf.org
Hawaii
Department of Commerce and Consumer Affairs
335 Merchant Street, Room 221
P.O. Box 2054
Honolulu, HI 96805
808-586-2820
Toll free in Molokai/Lanai: 1-800-468-4644
Toll free in Kauai: 1-800-274-3141
Toll free in Maui: 1-800-984-2400
Toll free in Hawaii: 1-800-974-4000
TDD/TTY: 808-586-2820
Fax: 808-586-2818
E-mail: E-mail: dfi@dcca.hawaii.gov
Web site: www.hawaii.gov/dcca
Idaho
Department of Finance
PO Box 83720
Boise, ID 83720-0031
208-332-8000
Toll free in ID: 1-888-346-3378
Fax: 208-332-8098
E-mail: finance@fin.state.id.us
Web site: finance.state.id.us/
Illinois
310 South Michigan Ave., Suite 2130
Chicago, IL 60604
312-793-3000
Toll free: 1-877-793-3470
TDD: 312-793-0291
Fax: 312-793-7097
Web site: www.obre.state.il.us
Indiana
Department of Financial Institutions
30 S. Meridian Street, Suite 300
Indianapolis, IN 46204
317-232-3955
Toll free in IN: 1-800-382-4880
Fax: 317-232-7655
Web site: www.in.gov/dfi
Iowa
200 East Grand, Suite 300
Des Moines, IA 50309-1827
515-281-4014
Toll free: 1-800-972-2018
Fax: 515-281-4862
E-mail: idob@max.state.ia.us
Web site: www.idob.state.ia.us
Kansas
Office of the State Bank Commissioner
700 Jackson St., Suite 300
Topeka, KS 66603-3714
785-296-2266
Toll free: 1-877-387-8523 (Consumer Helpline)
Fax: 785-296-0168
Web site: www.osbckansas.org
Kentucky
Department of Financial Institutions
1025 Capitol Center Dr., Suite 200
Frankfort, KY 40601
502-573-3390
Toll free: 1-800-223-2579
Fax: 502-573-8787
Web site: www.dfi.state.ky.us
Louisiana
Office of Financial Institutions
PO Box 94095
Baton Rouge, LA 70804-9095
225-925-4660
Fax: 225-925-4524
E-mail: la_ofi@mail.premier.net
Web site: www.ofi.state.la.us
Maine
36 State House Station
Augusta, ME 04333-0036
207-624-8570
Toll free: 1-800-965-5235
TDD: 207-624-8563
Fax: 207-624-8590
Web site: www.mainebankingreg.org
Maryland
Commisioner of Financial Regulation
500 North Calvert St., Suite 402
Baltimore, MD 21202
410-230-6100
Toll free in MD: 1-888-784-0136
TTY: 410-767-2117
Fax: 410-333-0475
E-mail: fin_reg@dllr.state.md.us
Web site: www.dllr.state.md.us/finance/
Massachusetts
One South Station
Boston, MA 02110
617-956-1500
Toll free in MA: 1-800-495-2265
TDD: 617-956-1577
Fax: 617-956-1597
Web site: www.mass.gov/dob
Michigan
Office of Financial and Insurance Services
611 W. Ottawa St., 3rd Floor
P.O. Box 30220
Lansing, MI 489330220
517-373-3460
Toll free: 1-877-999-6442
Fax: 517-335-4978
Web site: www.michigan.gov/ofis
Minnesota
Department of Commerce
85 Seventh Place East, Suite 500
St. Paul, MN 55101
651-296-2715
Fax: 651-296-8591
E-mail: kevin.murphy@state.mn.us
Web site: www.commerce.state.mn.us
Mississippi
Department of Banking and Consumer Finance
P.O. Box 23729
Jackson, MS 39205-3729
601-359-1031
Toll free in MS: 1-800-844-2499
Fax: 601-359-3557
E-mail: bass@dbcf.state.ms.us
Web site: www.dbcf.state.ms.us
Missouri
PO Box 716
Jefferson City, MO 65102
573-751-3242
Fax: 573-751-9192
E-mail: finance@ded.mo.gov
Web site: www.missouri-finance.org
Montana
Division of Banking & Financial Institutions
301 South Park, Suite 316
PO Box 200546
Helena, MT 59620-0546
406-841-2920
Fax: 406-841-2930
Web site: www.discoveringmontana.com/doa/banking
Nebraska
1230 "O" St., Suite 400
PO Box 95006
Lincoln, NE 68509-5006
402-471-2171
Fax: 402-471-3062
Web site: www.ndbf.org
Nevada
Financial Institutions Division
Department of Business & Industry
2501 E. Sahara Ave, #300
Las Vegas, NV 89704
702-486-4120
Fax: 702-486-4563
E-mail: ctidd@fid.state.nv.us
Web site: www.fid.state.nv.us
New Hampshire
64B Old Suncook Rd.
Concord, NH 03301
603-271-3561
TDD/TTY toll free: 1-800-735-2964
Fax: 603-271-1090
Web site: www.state.nh.us/banking
New Jersey
Department of Banking and Insurance
20 West State St.
P.O. Box 325
Trenton, NJ 08625
609-292-3420 (Banking)
Fax: 609-292-5571
Web site: www.njdobi.org/
New Mexico
Regulation and Licensing Department
2550 Cerrillos Rd., 3rd Floor
Santa Fe, NM 87501
505-426-4885
Fax: 505-476-4670
E-mail: rldfid@state.nm.us
Web site: www.rld.state.nm.us/FID/
New York
Banking Department
One State Street
New York, NY 10004
212-709-5470
Toll free in NY: 1-877-BANK-NYS (consumer services hotline)
Fax: 212-709-3582
Web site: www.banking.state.ny.us
North Carolina
4309 Mail Service Center
Raleigh, NC 27699-4309
919-733-3016
Fax: 919-733-6918
Web site: www.nccob.org/NCCOB
North Dakota
Department of Financial Institutions
2000 Schafer St.
Suite G
Bismarck, ND 58501-1204
701-328-9933
TDD toll free in ND: 1-800-366-6888
Fax: 701-328-9955
E-mail: dfi@state.nd.us
Web site: www.discovernd.com/dfi
Ohio
Department of Commerce
77 South High St., 21st Floor
Columbus, OH 43215-6120
614-728-8400
614-466-2932
Fax: 614-644-1631
Web site: www.com.state.oh.us/ODOC/dfi/
Oklahoma
State Banking Department
2900 North Lincoln Blvd
Oklahoma City, OK 73115
405-521-2782
Fax: 405-522-2993
Web site: www.osbd.state.ok.us
Oregon
Division of Finance and Corporate Securities
350 Winter St., NE, Room 410
Salem, OR 97310
503-378-4140
Toll free: 1-866- 814-9710 (Fraud and complaint investigation)
TTY: 503-378-4100
Fax: 503-947-7862
E-mail: dcbs.dfcsmail@state.or.us
Web site: www.oregondfcs.org
Pennsylvania
Department of Banking
333 Market St.
16th Floor
Harrisburg, PA 17101-2290
717-787-6991
Toll free in PA: 1-800-PA-BANKS
TDD toll free: 1-800-679-5070
Fax: 717-787-8773
Web site: www.banking.state.pa.us
Puerto Rico
Fernandez Juncos Station
PO Box 11855
San Juan, PR 009103855
787-723-3131
Fax: 787-723-4042
Web site: www.cif.gov.pr
Rhode Island
Division of Banking
Department of Business Regulation
233 Richmond St., Suite 231
Providence, RI 029034231
401-222-2405
TDD/TTY: 401-222-2999
Fax: 401-222-5628
E-mail: BankInquiry@dbr.state.ri.us
Web site: http://www.dbr.state.ri.us
South Carolina
1015 Sumter St., Room 309
Columbia, SC 29201
803-734-2001
Fax: 803-734-2013
South Dakota
Division of Banking
217 1/2 W. Missouri Ave.
Pierre, SD 57501-4590
605-773-3421
Fax: 605-773-5367
Web site: www.state.sd.us/banking
Tennessee
The Nashville City Center
511 Union Street, 4th Floor
Nashville, TN 37219
615-253-2023
Toll Free: 1-800-778-4215
TDD/TTY: 615-253-7794
E-mail: www.state.tn.us/financialinst/
Texas
Department of Banking
2601 North Lamar
Austin, TX 78705
512-475-1300
Toll free in TX: 1-877-276-5554
Fax: 512-475-1313
Web site: www.banking.state.tx.us
Utah
PO Box 146800
Salt Lake City, UT 84114-6800
801-538-8830
Fax: 801-538-8894
Web site: www.dfi.utah.gov
Vermont
Department of Banking, Insurance, Securities and Health Care Administration
89 Main St., Drawer 20
Montpelier, VT 05620-3101
802-828-4872
802-828-3307 (Banking)
Toll free: 1-800-964-1764 (All insurance except health)
Toll free: 1-800-631-7788 (Health Care)
Fax: 802-828-3306
E-mail: rmcNaughton@bishca.state.vt.us
Web site: www.bishca.state.vt.us
Virgin Islands
Kongen's Gade #18
Charlotte Amalie
St. Thomas, VI 00802
340-774-2991
Fax: 340-774-6953
Virginia
Bureau of Financial Institutions
1300 East Main St., Suite 800
P.O. Box 640
Richmond, VA 23218-0640
804-371-9657
Toll free in VA: 1-800-552-7945
TDD: 804-371-9206
Fax: 804-371-9416
Web site: www.state.va.us/scc
Washington
PO Box 41200
Olympia, WA 98504-1200
360-902-8700
Toll free: 1-877-RING-DFI
Fax: 360-586-5068
Web site: www.dfi.wa.gov
West Virginia
Division of Banking
State Capitol Complex - Building 3, Room 311
1900 Kanawha Blvd. East
Charleston, WV 25305-0240
304-558-2294
Toll free in WV: 1-800-642-9056
Fax: 304-558-0442
Web site: www.wvdob.org
Wisconsin
345 West Washington Ave., 3rd Floor
Madison, WI 53708
608-264-7969
Toll free in WI: 1-800-452-3328
Fax: 608-264-7968
Web site: www.wdfi.org
Wyoming
Division of Banking
Herschler Bldg.
3rd Floor, East
Cheyenne, WY 82002
307-777-7797
Fax: 307-777-3555
E-mail: maitchison@wyaudit.state.wy.us
Web site: audit.state.wy.us/banking
This listing is extracted from the Consumer Action Handbook, one of the most popular books published by the Federal government. This handy guide also includes lists of other State regulatory agencies. We highly recommend this as a source of consumer information!
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